Ophtalmological examination

Flexion test front limb

Surgery mare caslick

Scanning Mare

 

Appointments, arrivals, payments, passports etc.

 

 

How to make an appointment?

Tullyraine Equine Clinic Llp works on an appointment only basis.

You can make an appointment during office hours (Mon-Fri: 9am-5pm, Sat 9am-12pm) by:

Phone (emergencies and routine appointments): 02840624566
Email (for non emergencies):  tullyraineequineclinic@gmail.com

Outside office hours for EMERGENCIES ONLY please ring 07540764189

We offer home visits as well as clinic appointments. Home visits will be charged a standard call out fee depending on distance travelled.  A lot of things can be done at home but in some instances there are time and cost saving benefits to having the horse examined and treated in the clinic e.g. lameness examination with nerve blocks. In other instances specialist equipment is needed that will require the horse to come to the clinic, e.g. video-endoscopy or pre-purchase examinations which require an extensive list of radiographs.

Appointments will be organised according to clinical urgency. Real emergencies e.g. colic or profuse bleeding will be dealt with straight away, whilst less urgent problems e.g. chronic lameness or skin conditions will require an appointment to be made to suit both client and vet. This may not necessarily be on the day of initial call.

We will endeavour to stick to organised times, however we do ask our clients to be patient when the attending vet is delayed because of an emergency earlier in the day.

Outside office hours the emergency service is provided by one of our equine vets.

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What do I need to bring with my horse to the appointment?

By law every horse or pony MUST have a passport. This passport MUST be presented to your vet to enable him/her to treat your horse. Your vet is restricted in what treatment can be given to the horse if the passport is not available. (Vaccination booklets are not passports!)

Bring your insurance documents if your horse is insured. Insurance companies have to be notified a.s.a.p. when the insured animal needs veterinary attention. Having the details at hand will ensure fast paperwork. We will always expect clients to pay for the treatment of their horse at the time of treatment. The insurance company will refund them later if the right cover is in place.

If your horse was previously treated by another vet then we would like you bring the horse’s clinical history and records and the vet’s details.

In some instances your horse may be required to stay overnight. If your horse has special requirements regarding feed, rugs, cribbing collars etc. It would be useful to bring these and to discuss all with Elaine. Keep in mind that our clinic is not a hospital and that we do not offer 24hour supervision of your horse. Please note that owners leaving their horses, trailers or lorries on our premises overnight, do so at their own risk. Tullyraine Equine Clinic Llp cannot be held liable for any theft or damage that might occur.

If you are bringing a horse to be vetted, please make sure you bring address and phone numbers for both buyer and seller.

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What to do after arrival at Tullyraine Equine Clinic?

Please park your lorry or car and trailer to the right of the parking area so as to leave all entrance and exit doors free. Do not unload your horse until requested to do so by the attending vet.

Report to reception, where John will check your details and Passport. He will also take a brief history of the horse’s problem. Remember that we need both purchaser’s and seller’s details for vetting.

Take a seat and enjoy a cup of tea or coffee. Your attending vet will call you when he/she is ready to examine your horse.

Please do not enter the examination areas until you have been called in by the vet.
Not only will this ensure the privacy that every client is entitled to, but it also is necessary for hygiene, bio security and health and safety.

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Payments

We prefer our clients to pay for their consultations and treatments on the same day therefore we will give a 5% discount when this is done. This also rules for in-patients, whose invoices need paid on collection.

We accept cash, debit and credit cards. Unfortunately we can no longer accept cheques from first time clients.

On the rare occasion that bills are put on account, this must be with consent of a practice partner and these must be paid within 1 month of billing. If debt remains outstanding after this, we will add interest for each additional month. Bills outstanding for any longer than 90 days will automatically be forwarded to our solicitors or civil proceedings started (small claims court).

In some instances we will not commence examinations before credit card details of the client are received e.g. vetting for clients living abroad or expensive surgery.

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Passports

It is the law that all horses MUST have a passport. From 1 July 2009 new EU rules require that every horse must be micro-chipped when a passport is applied for.

Your horse must be accompanied by its passport at all times, with the exception of during hacking and grazing.

Your horse’s passport MUST be presented to the attending vet when you horse needs treatment.

We advice that all our clients declare their horses ‘not intended for human consumption’. To do this the horse’s passport must be signed accordingly by the owner in the section of the passport dedicated to this. This will ensure that your horse can be treated with the all necessary drugs.

Some drugs are banned for use in animals that are intended for human consumption e.g. Phenylbutazone (bute) and Acepromazine (ACP).

If the status of your horse is not declared or the passport is not presented to the vet, the horse is seen as intended for human consumption and might not be able to be treated with the necessary medicines.

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Prescriptions

Prescription Only Medicines (POM) can be obtained in this practice.
Our veterinary surgeons can only prescribe these medicines after a clinical assessment of the horse under their care.

Clients can obtain the relevant POMs from our practice OR ask for a prescription (at a standard charge of 10.00+VAT) and obtain them from another veterinary practice or a pharmacy.

A prescription may not be appropriate if your horse is an in-patient or if immediate treatment is necessary.

Repeat prescriptions can be ordered over the phone, by email or in person. Allow for 24hrs for the prescription to be ready. The standard prescription charge is applied for each prescription. It is practice policy to re-assess animals requiring repeat prescriptions at least every six months.

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Vaccinations

Vaccination rules for Equine Influenza (Flu) and Tetanus are as follows:
Primary course of two vaccinations 4-6weeks in between (21-92 days)
Primary booster 5-7 months after these (150-215 days)
Yearly boosters are to be given within 12 months after the last vaccination for Flu and every two years for Tetanus.

Exceptions to this rule are horses and ponies competing under F.E.I. rules:
These require the horse or pony to have been vaccinated for flu within the past six months (+21 days) of the day of competition (after the primary course as described above).

No vaccinations should be given later than seven days before arrival at competition.
In general horses are allowed to compete or go to sales after they have been given the second injection of the primary course for seven days.

Horses can be worked after vaccination but should not be sweated up for two days.
Vaccinations can only be given by veterinary surgeons and they can only certify the vaccinations they themselves have given.

Remembering when your horse’s vaccination is due is the owner’s responsibility, not your vet’s. If at any time the due vaccination is given later than required by the above rules, the whole sequence must be started from the beginning. There is no way around this, so don’t ask your vet to bend these rules, he/she can be struck off the register of practicing veterinary surgeons by the RCVS if he/she falsely certified!

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Equine Insurance

Several insurance companies offer different types of cover for equines. It is extremely important to read your policy thoroughly, so you are aware of exactly what is covered. We find most reputable insurance companies easy to work with and when difficulties arise, it is usually because owners were not properly aware of the limitations or exclusions of the cover they took out.

As a rule we recommend owners to take out insurances which cover vet’s fees, as it quite often means that out of the ordinary problems with your horse can be properly examined, diagnosed and treated without the economic pressure that quite often dictates how thoroughly this might get done. A horse with a colic needing surgery for example, may live if we can refer it for surgery because its insurance covers part or all of the cost that the owner could not afford himself...

In general policies for equines are divided as:

  1. Death and loss by theft or straying: This policy covers up to the sum insured following loss by death or euthanasia or by theft or straying.

  2. Vets fees: Pays towards the cost of treatment of illness or injury and complimentary treatment as recommended by treating veterinary surgeon. There is usually an excess to be paid by the owner, the amount depending on the policy. It is important to check with your insurance company if the maximum amount they pay out is per horse or per individual injury and what happens in the next policy year after a claim has been paid.

  3. Permanent loss of use: Pays up to 60 or 100% of the sum insured in the event an injury or illness prevents the insured horse participating in any one of its insured activities.

  4. Disposal: As a rule this not included in the above policies but can be taken out as an extra.

  5. Veteran Horses: Be aware that when your horse turns a certain age, its cover can automatically change as it is now seen as a ‘veteran or aged horse’. For example, the cover for death, disposal or vets fees may change to only paying if they resulted due to injury. At some stage the loss of use cover may be excluded.

In quite a few cases, the insurance company will request a post mortem to be carried out in case of a claim for death. Be aware that in most cases the owner has to pay for this, even if a vet’s fee cover was taken out!

Most companies will pay out the market value of the horse or the sum insured, whichever is lowest. Make sure you are aware of this, as unrealistic evaluations by yourself when insuring the horse can lead to arguments regarding this later.

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Breeding your mare

Breeding your mare is a very exciting thing to do, and we can help and advise you every step of the way. Independent from the way the mare is going to be bred (natural covering, artificial insemination with fresh/chilled or frozen semen) it is important to do an initial gynaecological examination. During this examination, the breeding soundness (link) of your mare will be assessed. This examination is best done at our clinic as it is important to have the mare safe in the crush and to be able to work cleanly.

Your vet will discuss findings and their relevance to your mare’s breeding ability. If you have any questions or concerns regarding the breeding of your mare discuss these with your vet at this stage.

By now you will probably have an idea as to which stallion you are going to use for your mare. Depending on the choice of stallion the mare will be covered by natural covering or artificial insemination. It is important to discuss this with your vet because it will influence the way your mare is ‘set up’ for covering. Your vet can also discuss the stallion choice with you if you wish.

A mare’s normal cycle is on average 21 days and your vet will advise you on which stage your mare is in. Sometimes it can take two or more ultrasound examinations to determine the perfect breeding time for the mare. Each mare is an individual and will not necessarily do things ‘by the book’. Your vet will discuss your mare and her specific requirements with you as needed. Ask your vet for more information if you have any questions and please also check out the information under Tullyraine House Stud and our reproduction services.

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Castration

Castrations can be done all year round but our practice strongly advises to do so in early spring or late autumn, thus avoiding flies and extremely hot or cold weather. This helps in preventing complications such as maggot infestation, excessive bleeding or hypothermia. If your colt or stallion needs castrated outside these recommended times, please talk to one of our vets before booking the appointment.

We recommend castration to be done as early in life as possible (one or two year olds), in some cases even when the foals are still suckling the mare. Early castration decreases the risk of complications and aims at a shorter recovery period. This procedure can be done at home or in our clinic. Older horses can of course still be castrated but make sure you discuss the procedure with our vets in order to understand the difference in procedure, possible complications and increased cost. We will always do this procedure ‘in house’ and we tend to keep these horses under supervision and medication for a few days in the clinic.

Our practice advocates doing castrations under general anaesthetic (lying castration). The reasons for this are the ability to work in a cleaner or even sterile way, the clearer view of the surgical field and the possibility to act swiftly and accordingly if complications arise during the procedure e.g. herniated intestines in the inguinal sack. The fact that it is safer for the vet performing the procedure is a bonus. At the request of some owners, we will consider performing a standing castration.

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Anaesthesia

When your horse is undergoing a surgical procedure for which it has to be anaesthetised, we will take it in as an in-patient in the clinic. In order to allow us to proceed with the operation, we will need you to sign a consent form.  If your horse is insured please make sure you obtain authorisation to anaesthetise you horse, even for a standard procedure!

Horses should not be fed at least 12hours before surgery, please keep this in mind when ‘dropping off’ a horse for surgery on the same day (preferably last feed 6pm previous night). This can’t always be done in case of emergency surgery.
If your horse is shod, please try to get your farrier to remove the shoes before bringing him to the clinic. This is to insure the horse does not strike into itself during induction or recovery.

All anaesthetic procedures do carry a certain risk and unfortunately with horses this risk is a bit higher due to their size and general make-up. Your vet will thoroughly discuss this with you before the surgery. We have outlined the anaesthetic procedure below so you can familiarise yourself with it. Please do not hesitate to talk to your vet if you have any questions or concerns!

A general anaesthetic procedure consists of the following steps:

In some cases, the surgeon needs only a very short time to perform the surgery and in those cases, step 4 can be omitted. Examples are sarcoid removal by electro-cauterisation or straight forward castrations. Because of the short duration and the diminished use of drugs these types of anaesthetics carry a smaller cost than the lengthy general anaesthetic described above.

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Euthanasia

Making the decision to euthanize your horse or pony is very hard and distressful, whether it is an emergency decision or not. Our staff is experienced in dealing with these situations and their aim is to be sensitive and caring to you and your horse and not to prolong any unnecessary suffering.

Method of euthanasia:

  1. Lethal injection: Your horse is given an overdose of anaesthetic, which will make the horse unconscious, it will drop and the body will progressively shut down. The whole process takes 10-15 minutes and sometimes the horse is sedated first to allow smooth dropping down.

  2. Shooting: Your horse will drop down instantly and death is immediate. The body of the horse will show spasms for a while afterwards and occasional gasps may occur.

All our vets carry the medicine for lethal injection in their cars but not all vets carry a gun, therefore it is important to inform us of your preference, so we can organise accordingly. In emergency situations we may not have the choice.

Disposal

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